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There are many reasons why franchising is the best type of
operation for the majority of first-time business owners. Most revolve around
the increased probability that the business will succeed and provide profits to
the owner in a shorter time frame than an independent business. This allows the
owner to address her or his personal goals both financially and personally.
The following process will help you avoid mistakes made by
many other people buying into a franchise. The steps which are explained will
assist you in buying into a franchise or selecting a home based business that
is a suitable match for you and has the potential for financial success.
STEP 1 - Examine your Opportunities
You will want to use a franchise business directory to
contact and compare all possible franchise choices. The franchise research you
will gain from a franchising directory will allow you to review the costs and
benefits for each franchisor. You will probably want to narrow the possible
alternatives to a finalist group of no more than five. This group of finalists
should represent those that you want to consider seriously.
Research the best franchises. There are thousands of
different business franchises, and there will be more than one and perhaps many
in your chosen business area. Look at the alternatives. Ask existing
franchisees. Ask customers. Read the franchise trade magazines, newspapers and
websites. Attend franchising exhibitions. Do some local market research to
gauge demand for the products and services, to test the reputation of the
franchising companies, and to test their claims about pricing and any other
relevant business claims or information you've been given.
STEP 2 - Identify your Skills and Interest to target an appropriate
Franchise
Choose a franchise business that you'll enjoy! If you have a
design background, a sign-making franchise would match your skill set. If you
don't even like to pump gas, stay away from an oil-change franchise.
Being an expert and a specialist at what you do is essential to running any
successful business - enjoyment and expertise naturally go hand-in-hand.
Trust your instincts. When you buy a
business franchise of any sort you are entering into a business partnership, in
which your relationship with the franchisor and their people will be absolutely
crucial to your success. If you feel uncomfortable during the selection
and recruitment stage it is likely that there are grounds for concern. Feeling
uncomfortable about trust and relationships may not necessarily mean that the
franchisor is untrustworthy, but it does probably mean that the 'fit' may not
be right for you. Trust your instincts to tell you whether the
franchising company has a similar value system and philosophy to your own
STEP 3 - Examine the Franchise
It is important to obtain a thorough financial disclosure
statement from your franchisor. The financial seller disclosure statement
is sometimes referred to as a Uniform Franchise Offering Circular (UFOC). The
following list contains the twenty items of information that must be in your
Uniform Franchise Offering Circular statement.
The seller disclosure statement must include:
- Information identifying the
franchisor and its affiliates and describing their business experience.
- Information identifying and
describing the business experience of each of the franchisor's officers,
directors and management personnel responsible for franchise services,
training and other aspects of the franchise program.
- Information about any
previous bankruptcies in which the franchisor and its officers, directors
and management personnel have been involved.
- A description of the
franchise agreement conditions under which the franchise may be
repurchased or refused renewal by the franchisor, transferred to a third
party by the franchisee, and terminated or modified by either party.
- A description of the
continuing payments franchisees are required to make after the franchise
opens.
Information about any restrictions on the quality of goods and services
used in the franchise and where they may be purchased, including
restrictions requiring purchases from the franchisor or its affiliates.
- A description of any
assistance available from the franchisor or its affiliates in financing
the purchase of the franchise.
- Descriptions of
restrictions on the goods or services franchisees are permitted to sell.
- A description of any
restrictions on the customers with whom franchisees may deal.
- A description of any
territorial protection that will be granted to the franchisees.
- A description of the
training programs provided to franchisees.
- A description of the
involvement of any celebrities or public figures in the franchise.
- A description of any
assistance in selecting a site for the franchise that will be provided by
the franchisor.
- Statistical information about
the present number of franchises, the number of franchisees projected for
the future, the number of franchises terminated the number of franchises
the franchisor has decided not to renew and the number of franchises
repurchased in the past.
- The financial statements of
the franchisors.
- A description of the extent
to which franchisees must personally participate in the operation of the
franchise.
- Statistical information
about the present number of franchises, the number of franchisees
projected for the future, the number of franchises terminated the number
of franchises the franchisor has decided not to renew and the number of
franchises repurchased in the past.
- A description of the extent
to which franchisees must personally participate in the operation of the
franchise.
- A complete statement of the
basis for any earnings claims made to the franchisee, including the
percentage of existing franchises that have actually achieved the results
that are claimed.
- A list of the names and
addresses of other franchisees.
A franchisor may want to conduct a preliminary approval of
you before providing this information. The law stipulates that the information
must be provided before you sign a franchise agreement.
STEP 4 - Investigate the Franchisor
It is important for you to investigate the franchisor
thoroughly. You wouldn't want to become a partner with someone you didn't know
or trust. Consider your relationship with the franchisor a partnership and
check the franchisor out completely.
Investigate how long the business has been around.
Many franchises have surprisingly short life spans. Think of all the frozen
yogurt joints and muffin shops that have gone belly-up. Assess whether a
franchise is riding out a short-term fad or is part of a trend, like Dunkin'
Donuts, that's here to stay. Information from sources such as the Better
Business Bureau and Dunn and Bradstreet can tell you a great deal about the
franchisor.
Find out how you will be supported. Will
the franchise help with ads, bookkeeping and personnel matters? Ask how much
training the parent company offers and what it involves. When you start a
new franchise business, the franchisor has a training program already in place
to familiarize you with the product and/or service, along with the franchise's
way of doing business. A franchisor training program is one of the major
benefits of franchising. It lets you acquire skills rapidly through the initial
training program, and then gives on-site and ongoing training to reinforce
those skills.
Look for a good business profit model.
Successful businesses - not just franchises - are always based on a sound and
healthy business and profit model. The better the profit model then
generally the easier it is to start up, run and maintain a successful
business.
Talk with franchisees about their experience.
The disclosure statement is required to have a list of franchisees. Pick a
group of franchisees at random to contact.
Seek the advice of professionals about the franchisor and
franchise agreement. Three professionals that you should definitely confer with
are an attorney, an accountant and a banker.
STEP 5 - Understand the Financials
Put your financial affairs in order. Most franchises will
want to see evidence of your financial security or business experience before selling
you a franchise.
Determine how much cash you have to invest up front
in such a venture. Some franchises may be out of your league simply
based on the required down payment. Setting up a McDonald's, for example, costs
nearly $1 million, while Chem-Dry only asks for $7,950 down. Find out if
additional capital investments will be needed down the line in order to be
profitable, or if the start-up costs are the only major investment.
Ask your banker or attorney if they've
heard anything--positive or negative--about the franchise.
Ask what the franchise fee covers. Some
investments pay for all start-up costs, while others don't include training and
marketing, to keep the stated up-front cost low.
Find out about supplies and equipment. Some
franchises require that you buy almost everything you need from them. Be sure
the rates are reasonable and competitive with other sources.
STEP 6 - Make a Decision
As with all decisions, this is usually easier said than
done. Many questions have been presented above which need to be investigated.
Sometimes you will discover positive facts about a franchise, and sometimes you
will discover negative facts.
These steps of selecting a franchise were designed to
provide a basic introduction to the concept of franchising, including its
advantages and disadvantages. This information should help guide you in your
decision-making process about purchasing a franchise.
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